Exchange & Return Policies
No Exchanges or Refunds
Due to the bespoke nature of our products, Wear Kayan does not offer exchanges or refunds. Each item is made to order, making it unique to you. This policy is in place because once an item has been customized to your specific sizes and preferences, it cannot be sold to another customer.
Before You Order
To help you make the best choice before placing your order, we offer detailed sizing guides and are available to answer any questions regarding fit, materials, and care instructions. We encourage you to reach out to our customer service team at info@wearkayan.ae for any questions you might have concerning the size guide.
Agreement to Terms
By completing an order, you agree to our terms and policy, including our no exchanges or refunds policy. This agreement helps ensure that our process is understood and accepted, allowing us to maintain the highest standards for our bespoke items.